Global Shortage of RTX 30 Series GPUs - Updates Can Be Found Here

Store Update on Covid-19 - Alert Level 2

 

 

31st of August 9:40am

Dear Customers,

Due to the current situation in New Zealand and upon the recommendation of the Ministry of Health we are making changes to how we operate. Our staff are staying up-to-date with COVID-19 developments to ensure your safety as well as their own.

 

Online Orders Will be Operating as Normal:

From the 12th of August Computer Lounge will be offering our whole range of goods for sale to the public through our online store.

Please check the Stock Statuses using the below guide before placing an order.

 

Delivery Order ETAs:

Delivery orders are still being processed as per normal with procedures in place to protect our staff, our customers and couriers.

Online Stock Status & ETA:

 

product in stock 1 In Stock - ships today! – ships tomorrow (We have physical stock at Computer Lounge).

product available for back order On Back Order - Not in stock at Computer Lounge, no current ETA from the supplier.

product available for direct shipping Direct Ship - ships within 1-2 days – Not in stock at Computer Lounge. Note: Due to suppliers being overloaded ETA’s on Direct ship are not up to date

 

Note: Due to demand with orders and Couriers being busy, please expect delays in order processing and in the time the courier system updates your delivery status (Allow an extra 1 - 2 days). Thank you for your patience.

 

Estimated delivery timeline once your order leaves Computer Lounge.

Auckland -
1-3 Working Days Approx
North Island -
1-3 Working Days Approx
South Island -
2-4 Working Days Approx
Rural Areas -
Allow an extra day on top.

 

Note: Couriers will be experiencing larger work loads so please be patient.

The Showroom is Open at Level 2:

For the safety of our customers and team please read the following golden rules from the COVID19 site.

  • We ask everyone, employees, contractors and customers, with cold or flu-like symptoms to plesae stay home.
  • Please keep 2m apart from other groups of customers
  • We offer a QR code to sign-in using the official NZ COVID Tracer app
  • Face coverings are strongly encouraged if you are in close contact with others.
  • Please remember to wash or sanitize your hands.


Showroom Hours
  • Monday - Friday:    9:00 am– 5:30 pm
  • Saturday:                 10:00 am– 4:00 pm
  • Sunday:                    Closed

 

Courier Deliveries:

Please follow the guidelines provided by NZ Post as to how you can stay safe. At this time Couriers are experiencing a lot of pressure due to the extra demand in deliveries. We are not able to guarantee delivery. Please be patient with them and expect delays with your delivery orders. (During the lock down we only use Couriers that deliver using Contactless methods) It can take an extra two to three days for your delivery status to be updated on their site. 

Saturday delivery is not guaranteed. Until further notice this delivery option is non-refundable.

Health and Safety:

Computer Lounge has taken all appropriate public health measures to protect our Staff and Customers this includes:

  • Physical Distancing.
  • Hygiene Basics – Washing hands regularly.
  • The use of PPE. Masks and Gloves.
  • Disinfecting and cleaning our store daily.
  • Contact Tracing.
  • Daily monitoring of the Health and wellbeing of our staff.

 

Support:

Please email support@computerlounge.co.nz

 

How Do I Stay Safe?

We would highly recommend staying up to date with the COVID-19 site as to how you should be protecting yourself and others around you.

 

Where Do I Request Updates?

Support

If you have any questions about on-going RMAs or other Support issues then please send your enquiries to support@computerlounge.co.nz.

 

Products & Services

If you have any questions about Products and Services then please send your enquiries to sales@computerlounge.co.nz.

 

Orders

If you have any questions about an Order that you have placed then please send your enquiries to orders@computerlounge.co.nz. 

 

We sincerely thank you for choosing to support local businesses and shopping at Computer Lounge.

We wish you all the best.

 

The Team at Computer Lounge