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Home/ Shopping Info/ ...
 FREQUENTLY ASKED QUESTIONS
How can I find items?
If you have an idea of what you would like to purchase from our website, select
either Systems or
Components from the navigation
available at the top of the site.
You may also want to browse the section devoted to our
Latest Specials.
Where can I
find information about a certain product?
Once you have arrived on the Systems page, to view details simply click the
thumbnail image of the System you wish to view. Next select the type of System
you require from the menu on the left side of the page.
An advanced feature of our website is the ability for you to either upgrade
or downgrade standard System components. You will need to click on the Configure
button to start this process. The next page will give you the opportunity to
complete a custom upgrade or downgrade, and then simply click on the Continue
button to add the System to your cart.
If you wish to view the Component's that we have on offer, select a Category
from the left hand side of the Components page and then browse the results. You
may also search for a particular component using the Search box on the
Components page.
Just like a real shop you will not be charged for any items in your basket
until you proceed all the way through the checkout.
From the Shopping Cart you can:
- Proceed to the checkout
- Add or delete items
- Keep shopping for other items.
You may check the contents of your Cart by clicking the Your Cart icon at the
top of the screen.
When I am ready to place my order, what happens and is it easy?
Once you have clicked the Proceed to Checkout button you will be taken through
the Checkout Process. This is a simple procedure.
- You must first sign in with your email address and password. If you have
not done this before, then you will be prompted to enter your details for
future transactions.
- Next you will be prompted to choose the shipping details for your order.
- In the following step you will be asked how you wish to pay, either by
credit card, cheque or direct debit.
- In this last step you will have the opportunity to verify your order and
make any changes you deem necessary. If you choose to pay by Credit Card then
you will be forwarded to a Secure Website Page in which you can enter your
credit card details and then click the Place Order button to complete the
process.
- You will then receive an email listing your order. We will also contact
you to confirm your order and your purchase
total. Please note that in order to combat fraud, for your security we may
require you to provide proof of your address before goods are shipped.
Will my credit card details be safe?
Our secure shopping system allows you to place orders with peace of mind. Using Thawte SSL Security to protect credit card data, and allowing you to pay either by cheque, credit card or direct debit. Please click on the Thawte logo for verification.
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